Contact information

Last updated: 25 October 2026

T3 Pickles sells home-style Andhra pickles online through this website and delivers them locally in Hyderabad. This page carries the business, customer-care and grievance-redressal details we are required to publish under Rule 4 of the Consumer Protection (E-Commerce) Rules, 2020, Rule 6 of the Legal Metrology (Packaged Commodities) Rules, 2011 and Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Seller and website details

  • Trade name: T3 Pickles
  • Owned by: Envy Foods
  • Website: https://t3pickles.com
  • Nature of business: Online retail sale of packaged pickles (vegetarian and non-vegetarian) manufactured in Andhra Pradesh, India
  • Principal place of business / address for correspondence:
    Plot no 34, Alpha Villa, Mithila Nagar, Pragati Nagar, Hyderabad, Telangana – 500090, India
  • Country of origin of goods sold: India
  • Areas served: We currently deliver in Kukatpally, Pragathi Nagar, Nizampet, Bachupally and Miyapur, Hyderabad, Telangana. See the Shipping & Delivery Policy for details.

Customer care

For anything to do with an order — tracking, delivery, a damaged jar, a wrong item, a cancellation or a refund — reach us on any of these. We reply on business days (Monday to Saturday, 10:00 a.m. to 6:00 p.m. IST), excluding public holidays.

When you write to us, please quote your order number and the registered e-mail or phone number. It lets us pull up your order on the first reply instead of the third.

Grievance redressal

If customer care has not resolved your issue, you can escalate it to our Grievance Officer.

  • Designation: Grievance Officer, T3 Pickles
  • E-mail: contact@t3pickles.com (subject line: Grievance)
  • Phone: +91 70327 00912
  • Postal address: Grievance Officer, T3 Pickles, Plot no 34, Alpha Villa, Mithila Nagar, Pragati Nagar, Hyderabad, Telangana – 500090, India

How we handle an escalated complaint:

  • We acknowledge your complaint within 48 hours of receiving it and give you a complaint ticket number that you can quote to track its status.
  • We redress the complaint within one month of receiving it. If a complaint needs longer — for example, because a delivery investigation is still open — we will tell you why and keep you updated.
  • These timelines are the ones set by Rule 4(5) of the Consumer Protection (E-Commerce) Rules, 2020 and Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

If you are still not satisfied

Nothing on this page takes away any right you have as a consumer under Indian law. You may also approach:

  • National Consumer Helpline — dial 1915, or use the INGRAM portal at consumerhelpline.gov.in. WhatsApp: +91 88000 01915.
  • Consumer Commissions — a complaint can be filed online with the District, State or National Consumer Disputes Redressal Commission at edaakhil.nic.in, under the Consumer Protection Act, 2019.
  • Food safety concerns — the Food Safety and Standards Authority of India (FSSAI) accepts consumer complaints about food products at foscos.fssai.gov.in and on the Food Safety Connect app.
  • Data protection concerns — see the Privacy Policy for how to raise a privacy grievance with us, and for your route to the Data Protection Board of India.

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